Shipping policy

1. SHIPPING DETAILS

We are currently shipping within India only.

2. SHIPMENT PROCESSING TIME

All orders are processed within 2-4 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Valley Culture is not responsible for damage or misplacement after delivery.If a shipment is returned to us by the courier due to customer error like wrong address/contact information, cancellation, or consistently not being present to accept the shipment after repeated delivery attempts, then we will issue a refund minus the courier and packing charges.

3. SHIPPING CHARGES

We ship products throughout India, however, there is a flat shipping charge of Rs. 99 for each order. However, every order above Rs 1500 is entitled for a free delivery.

4. SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

​5. INTERNATIONAL SHIPPING POLICY

We currently do not ship outside India.